Nail Polish Canada

Shipping

Free Shipping: As a thank-you for being awesome shipping is free in Canada for all orders over $25 (Limited time).

Flat Rate Shipping: Don't need that much polish? That's fine, shipping is only $3 on orders under $25 to anywhere in Canada. (Limited time)

Shipping Times: You are looking at only 1-7 business days from the day you order to the day your order reaches your door. Shipping times depend on where you are located in Canada. We want you to love us so FAST shipping is our top priority.

Most orders ship next business day.

Backorders: From time to time there will be situations where a product is on backorder (we work to limit this as much as possibe). In this case we will contact you with two options. 1) We can refund you for the backordered product and ship the remainder of your order or 2) You can replace the backordered product with another product of equal price.

Shipping to the United States: Shipping to the U.S. is free via UPS for orders over $50 and is $12 for orders under $50. Note: We are unable to ship Konad nail art products to the United States. 

Returns

There are a few cases where you may need to return a product:

• It came broken, damaged, or defective: We are so sorry and can either refund or replace the product immediately.
• Changed your mind?: We can only accept returns for both unopened and unused items. If you are returning the full order you will need to pay the return shipping as well as the original shipping cost (if you originally received free shipping).
  Note: We can no longer accept returns on nail polish and nail treatments as we are unable to tell if the product has been opened.

In either case, please email the details of the situation including your order number to orders@nailpolishcanada.com and we will send you a return-authorization-number.